Privacy Policy

Last Updated: April 30, 2025

APPLICABILITY
This policy describes Alpha Refreshing Cleaning LLC’s information collection and use practices. It applies to our website, mobile interactions, and other platforms where this policy is linked. This policy does not apply to information collected from employees or contractors.

NOTICE AT COLLECTION
Information We Collect
The type of personal information we collect depends on how you interact with us. We may collect the following:

  • Contact information: Name, email, phone number, and physical address.

  • Location information: We may collect precise location for scheduling or service delivery.

  • Submitted information: Such as service requests or home details.

  • Site usage data: IP address, browser type, pages visited, device identifiers, and referring sites.

We do not use or disclose sensitive personal information for inferring characteristics. We retain personal data only as long as necessary to fulfill its intended use or comply with the law.

How We Use Your Information

  • To communicate with you regarding services, scheduling, or updates.

  • To provide and improve our cleaning services and website functionality.

  • To send promotions, service updates, or newsletters.

  • To maintain security and detect fraud.

  • As required by law or otherwise permitted.

HOW WE COLLECT INFORMATION

  • Directly from you: Through service requests, emails, calls, or in person.

  • Passively: Via cookies and other tracking tools on our website.

  • From third parties: Such as service partners or platforms where we promote our services.

INFORMATION SHARING
We may share your information:

  • With trusted service providers performing work on our behalf.

  • With law enforcement or as required by law.

  • In business transfers such as mergers or acquisitions.

We do not sell personal information or consent data for SMS or automated calls to third parties.

YOUR PRIVACY RIGHTS
Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.

  • Opt-out of marketing communications.

  • Limit cross-contextual behavioral advertising.

To exercise these rights, email us at info@alpharefreshingcleaning.com. You may also unsubscribe from emails using the link provided in our messages.

COOKIES & TRACKING TOOLS
You can adjust browser settings to manage cookies. Disabling cookies may limit some site functions.

CHILDREN’S PRIVACY
Our services are not intended for children under 13. We do not knowingly collect data from minors.

SECURITY MEASURES
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no online platform is 100% secure.

INTERNATIONAL USERS
We are based in the U.S. By using our services, you consent to the transfer of your information to the U.S. as governed by U.S. law.

THIRD-PARTY LINKS
Our website may include links to other websites or services we do not control. Please review their privacy policies separately.

POLICY UPDATES
We may update this Privacy Policy periodically. Significant changes will be posted on our site. Your continued use of our services means you accept those changes.

CONTACT US
For any questions regarding this Privacy Policy, please email:
info@alpharefreshingcleaning.com